Return Policy
All sales are final. PointClickCards accepts return claims only when:
- an item arrives damaged;
- the wrong item was shipped; or
- the item materially differs from its listing.
If one of these issues occurs, contact us promptly at sales@pointclickcards.com with your order number and clear photos of the item, packaging, and shipping label. Do not send an item back until we provide return authorization and instructions.
If we approve the claim, we will provide an appropriate remedy, which may include a replacement when available or a refund after the item is returned in the condition received. PointClickCards will cover authorized return shipping for an approved claim.
Buyer’s remorse, changes in market value, minor manufacturing or printing variations disclosed or ordinarily expected for the item, and disagreements with third-party grading opinions are not return reasons unless they amount to a material listing error.
This policy does not limit any rights that cannot legally be waived.